
Jira
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Papercrane
Connect Jira Cloud and ask. Papercrane's AI agent searches issues with JQL, reads your boards and sprints, and can put that next to Zendesk tickets or QuickBooks revenue for the same window. No cube to build first.
Connect in about a minute on Jira's own consent screen. Free to connect and ask. Paid plans start when you publish a dashboard. See pricing
The board ceiling
Sprint reports, burndown, and velocity are real, and every one of them stops at one board. Three projects means three reports and a spreadsheet stitching them together.
The plan upgrade
Reporting across projects lives inside Advanced Roadmaps, which lives on Jira Premium. The question is the same one you had on Standard.
The cube you'd have to build
eazyBI can join Jira with Zendesk or a spreadsheet, if you first define the import job and model the cube. That is BI engineering, not a Tuesday afternoon.
Sprint throughput lives in Jira. What that sprint's work actually fixed or cost lives somewhere else, usually support or the books. Papercrane reads both for the same window.
Sprint throughput next to support volume
Issues closed, Jira
Support tickets closed, Zendesk
Sprint 46 : 44 issues closed, 41 support tickets closed the same window
Same sprint windows, two systems, read side by side. No import job, no cube, just the question that produced this.
What's our throughput by sprint for the last two quarters, across every project?
Which issues have been in progress longest, and who owns them?
How many issues did we close last sprint, and how does that compare to the sprint before?
Did closed Jira issues line up with a drop in Zendesk ticket volume the following week?
Which epics are behind schedule against their original estimate?
What shipped last quarter, and what did it cost in engineering time versus revenue booked in the same window?
Every answer comes back as a chart on a live dashboard, not a JQL query you have to read yourself.
1. Connect Jira Cloud on Atlassian's consent screen
2. Ask a question
3. The agent searches with JQL across your projects and boards, and joins a connected system if you have one
4. It stays live, and errors route back to the agent
Read access you approve on Jira's consent screen. Disconnect from either side at any time.
| The job | Jira's native reports | eazyBI | Jira + Papercrane |
|---|---|---|---|
| See throughput across multiple projects | No, board scoped, or Advanced Roadmaps on Premium | Yes, once modeled | Yes, ask it |
| Bring in support tickets or revenue | No | Yes, via a configured import job | Yes, if you've connected that system |
| Setup before your first chart | None, but scope is one board | Define dimensions, build a cube | Connect and ask |
| Cost | Included in your plan | Separate app subscription | Free to connect and ask; paid at publish |
| Share outside engineering | Screenshot or Jira login required | eazyBI login required | Send a link to a live dashboard |
The Monday rollup, gone
A delivery lead used to spend an hour every Monday building a cross project status doc. Now it's a dashboard link sent before the standup.
The support correlation nobody had time to check
A support lead noticed ticket volume kept spiking the week after a specific project's releases and finally had the chart to prove it.
The estimate reality check
An epic tracked as “on schedule” in standup turned out to be three sprints behind its original estimate once someone asked for the actual trend line.
When you don't need us
If you already have an eazyBI cube built with your Zendesk or revenue data modeled in, keep using it, that setup work is done and switching tools now would cost more than it saves. If the job is planning dependencies and timelines across projects, not reporting on what already happened, Advanced Roadmaps on Jira Premium is built for that and we are not a planning tool. Papercrane is worth paying for once the answer needs a system Jira alone can't see, or needs to live somewhere a non Jira teammate can open it.
Sprint data means more next to what it affected. Teams pair Jira with Zendesk for support impact, GitHub for what actually shipped, and QuickBooks for the cost side.
Connect Jira, ask what this sprint actually cost or fixed, and see the two systems on one dashboard.
Free to connect and ask. Paid plans start at publishing. See pricing
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